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Working hours: Monday to Friday
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Frequently Asked Questions
Before contacting us, you might want to check some common questions
After purchasing our software, the activation code will be automatically sent to your registered email. If you don't receive it within 15 minutes, please check your spam folder or contact us using the form above.
Standard licenses allow you to install and use our software on up to 2 personal computers. If you need to use it on more devices, please purchase our Family or Team license.
We offer a 30-day unconditional money-back guarantee. If you're not satisfied with our product, please contact our customer service team via email with your order number, and we'll process your refund.
Yes, all our software products support multiple languages, including English, Simplified Chinese, and Traditional Chinese. You can easily switch languages in the software settings.
We typically release minor updates monthly and feature updates quarterly. These updates include bug fixes, performance optimizations, and new features. After purchasing our software, you'll receive free updates for one year.